SHIPPING
We ship via USPS and FedEx. Standard shipping is 2-7 days within the US depending on location. Delivery times vary for shipments outside the US. Most shipments go out the following day, please call or email us should you require a faster shipping option.
PAYMENT
All payments are processed through PayPal.
RETURNS
If you are not completely satisfied with your purchase we will issue a refund for full price merchandise. Items must be returned within 14 days of receipt in unused condition and in original packaging. Any item that is not in the same condition as it was shipped will not be accepted as a return. All sale items are final sale. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer.
Please mail all returns to:
Alder & Co.
537 SW 12th Ave
Portland, OR 97211
PRIVACY POLICY
We are committed to protecting your privacy at all times. We will never sell, rent or disclose this information to any third party. Your credit card information is secure at all times and we never keep your credit card information on file.
GIFTS
We are happy to send your purchase as a gift. Please include a note in the comments section, when you checkout, with the recipients name and address, and the message to include on the card.
DAMAGES
If you receive an item that is damaged, please contact us immediately at (503) 224-1647 or info@alderandcoshop.com. All damages must be reported within 48 hours upon receiving your order.
CONTACT
If you have any questions or comments, please call or email.
(503) 224-1647
info@alderandcoshop.com
Thank you!